Shipping:
It is
our intention to arrange the best and most economical shipping for our customers without compromising the condition of the
components. Orders will be shipped based on size, type of equipment, or components
ordered.
Once
your account has been established, freight, duties, taxes, tariffs, etc. will be prepaid and added to the invoice. Non-established accounts will be shipped collect or must be paid for prior to shipment. Customer may arrange pick-up or shipment of their order but should notify EDI of their on purchase order (or in writing at the time of the order) to avoid confusion or conflicts. Equipment
will be put into storage for missed customer pick up appointments with customer responsible for all costs.
LTL will
be used whenever possible to reduce freight charges to the customer. With this
method the customer becomes owner of equipment when it leaves manufacturer (unless equipment is leased, rented, etc.) therefore
any damages must be claimed from the shipping company. Please be sure to note
any damages before signing receipt from the shipper. Customer may also choose
single truck shipment which reduces the damage risk but any damages are still responsibility of customer.
Full
truckload shipments will be used when order is large enough to warrant the cost savings. With this method the customer becomes
owner of equipment when it leaves manufacturer (unless equipment is leased, rented, etc.) therefore any damages must be claimed
from the shipping company. Please be sure to note any damages before signing
receipt from the shipper.
UPS,
Fed Ex, Airborne,
US Mail, etc., will be used for components, manuals, drawings,
etc., when shipment falls within weight and girth guidelines for this method. Customer
should specify overnight, 2nd day, etc., for this method. All costs
associated will be responsibility of customer unless noted or agreed otherwise.
Overseas
or International equipment shipments will be handled through best and/or most economical method available. All freight costs, duties, tariffs, taxes, etc., will be invoiced and must be paid before equipment release. International shipments are normally arranged and paid for directly by the purchaser.
Any problems, conflicts, or questions can be addressed by contacting EDI by phone or e-mail.